Ακολουθεί το email του πελάτη της betfair που διαμένει στη Νότια Αφρική:
Dear XXXXXX,
We’re writing to inform you that following the recent ruling by the South African Supreme Court of Appeal, betfair has decided that as of 00:01 GMT on February 14th 2012, its website and all associated products will no longer be accessible in South Africa, or to South African residents.
As of the above time, all existing accounts will be suspended, therefore we ask that you ensure that all funds are withdrawn from your account before then. If your account is currently suspended the issues relating to that suspension must be resolved before any withdrawals can be made.
If you wish to withdraw your funds from your betfair account after this date you will be required to either call the betfair Helpdesk on 0044 203 059 8888 or request a withdrawal in writing to the following address:
betfair Helpdesk
Icon One
Lytton Way
Stevenage
Hertfordshire
SG1 1AG
United Kingdom
If you no longer reside in South Africa, please update your account details with your new residential address. In line with our standard KYC (Know Your Customer) procedures, you may be contacted to provide supporting proof of your new address in due course.
We appreciate that this development may be a disappointment and an inconvenience to you and we’d like to both sincerely apologise for this and thank you for your understanding in this matter.
If you have any further questions then please do not hesitate to be in touch with our Helpdesk. They can be reached either by phone on 0044 203 059 8888 or via email at: info@betfair.com.
We’d like to thank you for your custom and once again apologise for any inconvenience caused.
Sincerely,
betfair Customer Services
2 Comments
Η betfair θα συνεχίσει να δραστηριοποιείται στην Ελλάδα , κανονικά και νόμιμα . Έτσι με ενημέρωσαν τηλεφωνικώς από το τμήμα εξυπηρέτησης .
Μέχρι στιγμής όλα φαίνονται να λειτουργούν κανονικά. Πάντως και στην περίπτωση της Νοτίου Αφρικής, το support διαβεβαίωνε πως δεν είχαν καμιά ένημέρωση και πως δεν υπήρχε κανένα πρόβλημα μέχρι που ξεκίνησαν να αποστέλλονται τα emails! Ωστόσο, το μήνυμά σου σίγουρα θα εφησύχασε αρκετούς επισκέπτες. Ό,τι μαθαίνουμε είναι χρήσιμο.